Shipping policy

We currently ship within New Zealand and to Australia.

Are you in another country and would love to try Squaties? Please get in touch to arrange shipping.

SHIPPING RATES: NZ shipping is charged at a flat rate of $8 per order within New Zealand, or FREE if you spend over $99 (including rural delivery)! 

Shipping to Australia is $20.

All items are shipped promptly and carefully from our Northland (NZ) based location.

SHIPPING TIMEFRAME: For NZ, please allow 3-7 business days for your order to be packed and delivered to you (add an extra 2-3 days for rural addresses). For Australian customers, allow 10 days (+ extra for rural). These delivery times are subject to further delays during peak seasons and public holidays.

You will receive an email notification with your courier tracking information. Please check your junk mail folder if you haven't received a notification from the courier or from us.

Please be mindful of the shipping address your parcel is sent to and ensure that it is sent to an address where it is safe to leave. Unfortunately, we cannot take responsibility for orders whereby customers instructions are to leave them in an unsecure location or for parcels going missing after they have been scanned as delivered to the correct address. If the tracking information for your order says it has been delivered but you are unable to locate it please contact the courier service provider (detailed in your email notification) in the first instance as they are best placed to help you.

×
/* === Squaties trust strip fix === */ .trust-strip { width: 100%; max-width: 1200px; margin: 0 auto; display: block; position: relative; z-index: 5; /* sit above the next section */ text-align: center; } .trust-strip picture, .trust-strip img { display: block; width: 100%; height: auto; }